NEXUS/Trusted Traveller Interview

Canada Border Services Agency (CBSA) are actively conducting interviews for Nexus/Trusted Traveller applications.  US Customs and Border Protection (USCBP) have halted the application interviews due to the shutdown of all non-essential business within the US Government. 

While you can still interview for the CBSA portion of your application, you will have to return to the airport for the USCBP interview to fulfill all required steps of the application process.

USCBP will contact you via the phone number on your application to reschedule your interview when they are permitted to carry on with the interviews.


Interview de NEXUS/Trusted Traveller

L'Agence des services frontaliers du Canada (ASFC) mène activement des entretiens pour les applications Nexus / Trusted Traveler. US Customs and Border Protection (USCBP) a mis fin aux entretiens d’application en raison de la fermeture de toutes les activités non essentielles au sein du gouvernement Américain.

Bien que vous puissiez toujours interroger la partie de votre demande réservée à l'ASFC, vous devrez retourner à l'aéroport pour l'entretien avec l'USCBP afin de suivre toutes les étapes requises du processus de demande.

USCBP vous contactera via le numéro de téléphone figurant sur votre demande afin de reprogrammer votre entretien lorsqu'il sera autorisé à poursuivre les entretiens.


Important Changes to NEXUS

In the fall of 2017, Canada Border Services Agency (CBSA) phased out the paper CBSA Declaration Card (Form E311) for travellers arriving in Canada by air. NEXUS kiosk display screens at all designated NEXUS airport locations in Canada have been updated to simplify the declaration process.

We'll move you... with NEXUS

Upgrade your airport experience with NEXUS

At Edmonton International Airport (EIA), NEXUS now gives you access to a new dedicated fast-track security lane. Because NEXUS cardholders have been pre-cleared, they can access a special pre-board security screening line at EIA. You may know NEXUS as the card that gets you across the border quicker, but now it provides you with even more convenience.

No waiting in security lineup!

Show your NEXUS card at EIA's central security screening before you get in line and you will be sent straight to the fast lane! Whether you're travelling to a Canadian, US or any other international destination, NEXUS - makes your airport experience even easier.

You can apply online or obtain an application form from the CBSA website. The cost for the NEXUS card is just CAN$50 or US$50 per applicant which gives you a five-year membership.


Effective October 16, the NEXUS office at EIA will be closed on weekends and all CAD and USA holidays. Monday through Friday, CBSA and USCBP will double up on staff to expedite NEXUS processing.

The office hours will be 8:00am - 4:00pm on the days they are open.